Title: External Call Center Account Manager
Μαρούσι, GR, 151 24
Job Description
NRG Supply & Trading SA (nrg) started its activity in the energy market in 2012. Today, it is one of the most specialized Electricity Trading companies in the wider Southeast European region and is already one of the leading energy companies in Greece. Part of the Motor Oil Group, with a strong portfolio of corporate customers in Energy Supply, including large business groups and small and medium-sized enterprises, and with a significant market share in household customers, nrg has been showing impressive and rapid growth in recent years. NRG is also the leading provider of e-Mobility services, operating and constantly expanding the incharge network, the largest DC chargers network in Greece.
Currently, we are searching to hire an External Call Center Account Manager to join our team!
Main Responsibilities
- Monitoring and Development of various Telesales Networks
- Negotiations with partners for commission policy vs sales performance
- Achieve territory’s Sales targets
- Maximization through properly controlled and managed customer P&L, in line with Company’s strategy and plan
- Management of existing partners in the daily requests of the project
- Daily implementation with network partners on
- Training or retraining in the field, in sales and process matters
- Field sales support, coaching, side by side etc
- Ensuring and following the correct policies and procedures of the company
- Develop and promote sales reports
- Direct report to Head of Telesales
- Compelling partner and customer propositions that unlock growth opportunities and maximize sustainable profit delivery
- Detailed tracking and analysis of financial performance which ensures that targets are successfully reached
- Identify the opportunity to create value for our partners and our customers
Main Qualifications
- Bachelor’s degree in business administration or commercial-oriented field
- At least 3 years relative experience in a similar position in the sales field
- Professional experience in telesales activities will be considered an asset
- Very good working knowledge on Microsoft Office Suite
- Sufficient knowledge of CRM platforms
- Proficient in the Greek language
- Very good knowledge of the English language
- Availability for professional travelling within the Greek territory
Key skills/attributes
- Organizational & analytical skills
- Presentation skills
- Excellent Communication skills
- Extroverted behavior
- Time management skills