Τίτλος:  Order Processing Officer (Chemicals)

The Company

Throughout our 98 years of operation in Greece and with approximately 800 retail stations operating under the Shell trademark, we at CORAL, member of the Motor Oil Group are a proven pioneer and leader in the Greek market. We are active in the distribution and marketing of a wide range of oil products through our retail network and cover industrial and commercial sectors, marine and chemicals and e-mobility. We constantly enhance our services to meet the ever-changing needs of the market and be the customer's first choice with our human face and respect for the environment.

The Motor Oil Group

At Motor Oil Group, our people are our energy!

We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.

Starting with the role:

We are looking for a Order Processing Officer who will manage and coordinate the supply chain/ orders for chemical products, including liquid chemicals and polymers, from third-party logistics (3PL) warehouses to customers, as well as the import of goods from international suppliers.

During your day you will:

• Manage the order execution for isotanks and containers/full trucks, including cargo insurance for transportation.
• Be responsible to plan daily all chemical operations at the facility (loading/unloading of tankers, isotanks, and transfers) in collaboration with transport companies, the facility, CSC, sales, and customs brokers.
• Handle the execution of full truck/groupage deliveries from five logistics warehouses (Athens and Thessaloniki) to customers.
• Be responsible for the implementation of monthly physical inventory counts and stock reconciliation across all warehouses.
• Create purchase orders in SAP for international suppliers and performs the invoice verification based on order’s details.
• Be responsible to ensure that all the customs requirements have been implemented from the customs brokers and handle the advance payments required and relevant invoice checks.  
• Monitor the established KPIs with all logistics providers regarding order delivery times and quality issues, as well as manage customer complaints related to logistics.
• Request spot quotes for FCA shipments of liquid chemicals and polymer imports to ensure optimal pricing.
• Review monthly charges from three 3PL logistics providers, including storage fees, loading/unloading fees (in-out), and distribution charges per customer order, and escalates any discrepancy.

What you need to stand out:

• Bachelor’s degree in Logistics/ Finance/ Business or other related field
• Master’s degree in related fields will be considered an asset
• 1-3 years’ experience in logistics operations
• Knowledge of SAP or other ERP systems is a plus.
• Proficient use of MS Office tools
• Fluency in English and Greek, both oral and written
• Team working
• Negotiations & Communication Skills