Title:  Credit Controller

The Company

AVIN, member of the Motor Oil Group, is one of the most dynamic companies in the field of refining and marketing of petroleum products in Greece. Our vision is to establish ourselves as a leading Greek oil company, which supports people, offering in an honest and responsible way, quality products and services, utilizing the power and technology of the Motor Oil’s refinery. It is our daily mission to meet the current and future needs of our customers, through a strategy that focuses on the operational excellence of our retail stations, maintaining our strong position in the B2B market and seizing opportunities for additional profitable mobility activities.

At Motor Oil Group, our people are our energy!

We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We are active in the crude oil refining and trading of petroleum products, LPG, electricity, gas trading, renewable energy sources and circular economy.  We work together to shape the future of energy and the next generation of leaders. We focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.

Starting with the role:

Currently, we are seeking to hire a Credit Controller to join our team.

During your day you will:

Debt Collection 

• Make proactive calls to predefined customers and ensure that customer debts are collected in line with contracted payment terms
• Review invoiced and un-invoiced debt on customer accounts to ensure that balances remain within approved credit limits
• Set collection priorities based on customer risk profiles and amounts past due
• Provide accurate and timely reports, as well as any other information required by the business, to support debt follow-up and reduce overdue balances
• Help minimize risk by alerting the business and other relevant stakeholders to customer issues, where appropriate

Customer Service

• Participate in Sales meetings to agree on strategies for customer engagement
• Weigh risk versus reward when recommending corrective actions, understand limits and negotiate win-win solutions with customers
• Support the Sales organization in debt collection matters

General

• Keep up to date on relevant issues by participating in regular discussions with Credit Analysts and Sales teams
• Manage activities in line with MOA requirements at all times
• Ensure compliance with relevant policies and procedures, including the Credit Policy, Collection Template and Organizational MOA

What you need to stand out:

• University degree in Finance, Accounting, Economics, Business Administration or a related field
• At least 3 years of general professional experience, such as in Sales, Accounting or Credit Control
• Very good numerical ability
• Very good command of English
• Results-driven mindset
• Strong communication skills
• Strong drive and determination
• Ability to negotiate effectively with customers, both face-to-face and over the telephone
• Ability to support the Sales organization in debt collection matters